Our City

About the service

Our City is a platform where you can discover activities, programmes and support for under-25s in Kensington and Chelsea. Our City works with local youth organisations and service providers to bring it all together into one place, making it easy for under-25s to discover great free and low-cost things to do.

 

How to access the service

Book an activity directly via online sign-up form for your preferred activity.

 

Availability

24/7 online resource.

 

Contact details

Visit the Our City website

 

Galop

About the service

Galop specialises in supporting victims and survivors of domestic abuse, sexual violence, hate crime, honour-based abuse, forced marriage, so-called conversion therapies, and other forms of interpersonal abuse. Galop is a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.

Galop runs four national support helplines for LGBT+ victims and survivors of: domestic abuse; hate crime; rape and sexual abuse; and so-called “conversion therapy". Galop team provides longer-term support to thousands of LGBT+ victims and survivors of abuse through advocacy services. Galop is person-centred, empowerment-based, and trauma-informed – meaning their focus is always on helping clients decide what is best for them, and then supporting them through their journey.

 

How to access the service

You can make a referral by filling in this form. If you need assistance or have any other renquiries please email or call them. Find contact details below.

Translation services are available for those who do not have English as their first language and would prefer to speak in their native language. When you call, please let the service know what language you would feel most comfortable speaking.

 

Availability

Monday to Thursday between 10am and 8pm.
Friday between 10am and 4pm.
The service is closed during bank holidays.

 

Contact details

Email: [email protected]
Telephone: 0800 999 5428 (translation services available)
Visit the Galop website
 

Kensington and Chelsea Perinatal (pregnant and year after birth) Service (Earl’s Court Health and Wellbeing Centre)

About the service

The Chelsea and Westminster Perinatal Mental Health Service works in partnership with The Chelsea and Westminster Hospital NHS Foundation Trust, primary care community services including community midwifery, health visitors and GPs, Improving Access to Psychological Therapies (IAPT), Kensington and Chelsea Children and Adult social care services and voluntary organisations.

The service offers assessment and treatment to women experiencing mental health difficulties during pregnancy and within the first year after delivery. This specialist care is delivered close to the maternity unit of your choice, your home or in community centres depending on your preference. You are entitled to access this service even if you choose to deliver your baby at a hospital different from Chelsea and Westminster as long as you are a Kensington and Chelsea resident or you are registered with a GP within the borough.

 

How to access the service

Women aged over 18 years, registered with a Kensington and Chelsea GP or resident in Kensington and Chelsea can be referred at any stage of their pregnancy. You are entitled to access the service even if you decide to book your antenatal care in a hospital different from Chelsea and Westminster.

You can also access the service at Kensington and Chealsea Children's Centres.

The service considers referrals from GPs, midwives, obstetricians, health visitors, mental health professionals and other health professionals.

The service is open Monday to Friday, 9am to 5pm (except bank holidays).

For more information please email or call the service. Find contact details below.

 

Availability

Monday to Friday between 9am and 5pm.

 

Contact details

Email: [email protected]

Telephone: 020 7685 6574
07935 770631

Visit the NHS website

 

Kensington and Chelsea Perinatal (pregnant and year after birth) Service (Earl’s Court Medical Centre)

About the service

The Chelsea and Westminster Perinatal Mental Health Service works in partnership with The Chelsea and Westminster Hospital NHS Foundation Trust, primary care community services including community midwifery, health visitors and GPs, Improving Access to Psychological Therapies (IAPT), Kensington and Chelsea Children and Adult social care services and voluntary organisations.

The service offers assessment and treatment to women experiencing mental health difficulties during pregnancy and within the first year after delivery. This specialist care is delivered close to the maternity unit of your choice, your home or in community centres depending on your preference. You are entitled to access this service even if you choose to deliver your baby at a hospital different from Chelsea and Westminster as long as you are a Kensington and Chelsea resident or you are registered with a GP within the borough.

 

 

How to access the service

Women aged over 18 years, registered with a Kensington and Chelsea GP or resident in Kensington and Chelsea can be referred at any stage of their pregnancy. You are entitled to access the service even if you decide to book your antenatal care in a hospital different from Chelsea and Westminster.

You can also access the service at Kensington and Chealsea Children's Centres.

The service considers referrals from GPs, midwives, obstetricians, health visitors, mental health professionals and other health professionals.

The service is open Monday to Friday, 9am to 5pm (except bank holidays).

For more information please email or call the service. Find contact details below.

 

 

 

 

Availability

Monday to Friday between 9am and 5pm.

 

 

 

 

Contact details

Email: [email protected]

Telephone: 020 7685 6574
07935 770 631

Visit the NHS website


 

 

 

Kensington and Chelsea Perinatal (pregnant and year after birth) Service (Chelsea and Westminster Hospital)

About the service

The Chelsea and Westminster Perinatal Mental Health Service works in partnership with The Chelsea and Westminster Hospital NHS Foundation Trust, primary care community services including community midwifery, health visitors and GPs, Improving Access to Psychological Therapies (IAPT), Kensington and Chelsea Children and Adult social care services and voluntary organisations.

The service offers assessment and treatment to women experiencing mental health difficulties during pregnancy and within the first year after delivery. This specialist care is delivered close to the maternity unit of your choice, your home or in community centres depending on your preference.

You are entitled to access this service even if you choose to deliver your baby at a hospital different from Chelsea and Westminster as long as you are a Kensington and Chelsea resident or you are registered with a GP within the borough.

 

How to access the service

Women aged over 18 years, registered with a Kensington and Chelsea GP or resident in Kensington and Chelsea can be referred at any stage of their pregnancy. You are entitled to access the service even if you decide to book your antenatal care in a hospital different from Chelsea and Westminster.

You can also access the service at Kensington and Chealsea Children's Centres.

The service considers referrals from GPs, midwives, obstetricians, health visitors, mental health professionals and other health professionals.

The service is open Monday to Friday, 9am to 5pm (except bank holidays).

For more information please email or call the service. Find contact details below.

 

Availability

Monday to Friday between 9am and 5pm.

 

Contact details

Email: [email protected]
Telephone: 020 7685 6574
07935 770631
Visit the NHS website

 

Talking without Fear

About the service

Talking without Fear is a therapeutic group programme for children and mothers who have experienced domestic violence at the Portman Family Centre.

 

How to access the service

To refer yourself please contact them via email or telephone.

Talking without Fear therapeutic group is taking place at:

Portman Early Childhood Centre

12-18 Salisbury Street,

NW8 8DE

 

Contact details

Email: [email protected]

Telephone: 020 7641 5435
020 7641 5436
020 7262 0384

Visit the BMEHF website
 

 

KidsTime Kensington and Chelsea Workshops

About the service

KidsTime Workshops are a fun, safe and supportive environment for families who are affected by mental illness.

KidsTime Workshops are monthly two and half hour group sessions for up to 15 families. Where possible, the whole family is encouraged to attend, including the parent (or parents) with a mental illness. Workshops are ‘non-treatment’ educational sessions which encourage families to discuss mental illness and help to diminish the social isolation, stigma, confusion and fears which a child of a parent with mental illness may experience.

The workshops offer a fun, protected space where young people can express themselves, interact socially, share experiences and learn about mental illness through discussion, games and drama. Trained staff explain mental illness and its effects to young people in a way they can understand and help them to articulate and tackle concerns or challenges. The workshops also provide adults with an informal, intimate space, where they have the opportunity to share experiences and discuss their role as parents rather than patients.

There are monthly workshop operating from The Harrow Club.

 

How to access the service

To refer yourself or a family please fill in self-referral form and return form to

[email protected].

Availability

Monthly workshop is operating from The Harrow Club.

 

Contact details

Email: [email protected]

Visit the FIS website


 

 

 

 

Insight

About the service

Insight offers a free, friendly and confidential young people’s support service. Insight provides information, advice and help to young people up to 25 years who are living with or affected by drug or alcohol issues. The service is open to young people living in the City of Westminster and Kensington and Chelsea.

Insight is based in the community including schools, colleges and hostels to make it as easy as possible to access services and find the support needed.

When you visit Insight for the first time a dedicated key worker will be allocated. The key worker will work with referee in future on any issues that to enable to move forward with life in a positive way.

Insight provides support to access other services, training to professionals and educational workshops to young people.

 

How to access the service

If you have any questions, want to get help or just want to find if they are the right service for you then please call or text or email. Find contact details below.

The service is located in Westminster and is open to Kensington and Chelsea residents.

The address is 51 Golborne Road, Ladbroke Grove, W10 5NR.

 

Availability

Monday to Friday between 9.30am and 5.30pm.
Hot Cafe at DAWS, KC North Hub between 6pm and 9pm.
Webchat available Monday to Friday between 3pm and 6pm.

 

Contact details

Email: [email protected]

Telephone: 020 8960 5510
07833074581

Visit the Insight website


 

 

 

Respond

About the service

Respond is a national charity providing therapy and specialist support services to people with learning disabilities, autism or both who have experienced abuse, violence or trauma.

Respond provides a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, campaigning and other support services which aim to prevent abuse and equip individuals and their families to come to terms with their experiences and live more positive lives.

Respond also provides specialist training, supervision, reflective practice and consultancy to equip agencies and providers in developing and delivering trauma-informed services.

 

How to access the service

For general referrals fill in form by accessing and return the form to [email protected].

For one to one support and advocacy to young women (13-25) with a earning disability, autism or both who have experienced any form of gender-based violence fill in the form.

Find more contact details below.

 

Contact details

Email: [email protected] (general referrals)
[email protected](one-to-one support and advocacy to young women (13-25) with a learning disability, autism or both who have experienced any form of gender-based violence)

Telephone: 020 7383 0700 (General enquiries)
020 7380 8257 or 07821 578190 (Domestic abuse and Independent Sexual Violence Advocacy services)
020 7380 8257 (CouRAGEus: A New Service for Young Women and Girls one-to-one support)

Visit the Respond website


 

 

 

Kensington, Chelsea and Westminster Crisis Cove

About the service

KCW Cove is a drop-in service where residents of the boroughs can go if they are experiencing a mental health crisis.

Crisis Cove is a safe, inviting, and inclusive space for individuals who are struggling to cope with their mental health and daily life. On meeting with service users, Crisis Cove aims to support them to reduce their immediate anxiety and crisis.

Crisis Cove offers:

  • A safe, welcoming space and a listening ear
  • 1-to-1 support to help you to find the best path forward
  • Support to develop your own safety plan for the next day as well as longer term plans which could involve contact with statutory services.
  • Support to find and access other services in your area that interest you.
  • Drop-in crisis support
  • Hot drink and a snack

 

How to access the service

You can access the service via call or email.

You can also contact CNWL Single Point of Access on 0800 0234 650 for support to complete a referral.

Crisis Cove is open to residents aged 16+ living in Royal Borough of Kensington and Chelsea, and City of Westminster.

The service address is in Westminster - The Lighthouse, Dunbell Building, St Mary's Hospital, Praed Street, W2 1RL.

 

Availability

Monday to Sunday between 2am and 10pm, 365 days a year.

 

Contact details

Email: [email protected]

Telephone: 07827 437081

Visit the Hestia website