About the service

The Grenfell Health and Wellbeing service aims to work alongside you in a way that is tailored to you, your family and community. The service offers a range of different therapies and groups, and collaborates with communities to develop and deliver community-based projects that promote wellbeing.

Support is provided through The Grenfell Recovery College workshops and the NHS Dedicated Service.

The Grenfell Recovery College is a collaboration with the CNWL Recovery & Wellbeing College, offering free wellbeing workshops to anyone living in Kensington & Chelsea or affected by the Grenfell fire. These workshops provide a supportive, educational environment where people can learn from professionals and those with lived experience of mental health. The workshops are co-produced and designed to contribute to wellbeing and recovery.

The NHS Dedicated Service was designed with the bereaved and survivors of the Grenfell Tower fire and Grenfell Walk to address their long-term health needs. This Service supports and coordinates access to a range of emotional and physical wellbeing health services for the bereaved and surviviors. 

How to access the service

You can refer yourself to this service by filling in their form

Availability

Telephone opening hours: Monday to Sunday between 8am and 8pm.
On site: Monday to Fridays between 9am to 5pm.

Contact details

Email: [email protected]

Telephone: 020 8637 6279

Visit the NHS website

About the service

CNWL Kensington and Chelsea CAMHS (Central North West London; Kensington and Chelsea, Child and Adolescent Mental Health Services) provides mental and emotional health specialist services for children and young people up to 18 years old, as well as their families and carers.

CAMHS is a team of specialist clinicians, therapists, and nurses supporting children, young people, and their families and carers. CAMHS offers various types of support, including in-person, individual, online, and group therapy, talking therapy, art therapy, family therapy, treatments, and urgent care.

CAMHS helps those who are experiencing difficult thoughts, feelings and experiences, as well as emotional, behavioural, and relationship difficulties in family life, school or the wider world. These issues include bullying, eating difficulties, family issues, anger, sadness, worry, trouble concentrating or sitting still, trouble with friends, unusual thoughts and more.

How to access the service

Families, carers and young people can speak to a GPs who can do a referral on your behalf. Download a form here
Healthcare professionals, school staff, GPs and social workers can also make a referral. Download a form here

Availability

Monday to Friday 9am to 5pm (closed on public holidays).

Contact details

Email: [email protected]
Telephone: 020 3317 3599
Visit the NHS website

About the service

Rethink Mental Illness is a non-profit organisation which directly supports almost 60,000 people every year across England to get through crises, to live independently and to realise they are not alone. They provide expert, accredited advice and information to everyone affected by mental health problems on everything from treatment and care to benefits and employment rights. Rethink Mental Illness was the first mental health charity to gain the Information Standard for their trusted and relevant information.

Rethink Mental Illness has over 200 mental health services and 150 support groups across England. From psychological therapies and Crisis and Recovery Houses to peer support groups and housing services.

How to access the service

For advice and information please call or email Rethink. Find contact details below.

Contact details

Email: [email protected]

Telephone:
03005 000927 (Advice and Information)
01215 227007 (General Enquiries)

Visit the Rethink website

About the service

Total Family Coaching is a team of multi-lingual family and parenting practitioners aiming to enhance family life by raising parents confidence in their parenting abilities, reduce couple conflict and strengthen parent-child relationships. Their approach is trauma informed, evidence based, culturally sensitive and our service is available in English, Arabic, Albanian, Urdu, Hindi, Serbo-Croat and Punjabi languages.

Total family Coaching also deliver women's empowerment workshops and provide The Freedom Programme to help women overcome domestic abuse and learn about healthy relationships, how best to support their children when moving on whilst enhancing their self-esteem and emotional well-being.

How to access the service

To refer yourself please call the service. Find contact details below. A family coach will be available to support you Monday to Friday and early and late in the day if needed.

Availability

A family coach will be available to support you Monday to Friday and early and late in the day if needed.

Contact details

Telephone: 020 8969 5554
07735 383846

Visit the Total Family Coaching website

 

About the service

Family Lives is committed to supporting families across the UK, improving outcomes for thousands of families every year. Family Lives has over four decades of experience in helping parents deal with the changes that are a constant part of family life.

How to access the service

You can contact the service online via their live chat service

Availability

Helpline
Monday to Friday between 9am and 9pm.
Saturday and Sunday between 10am and 3pm.

Email
24hrs open

Online chat
Monday to Friday between 1.30pm and 9pm.

Contact details

Email: [email protected]

Helpline: 080 8800 2222

Visit the Family Lives website
 

About the service

Barnardo's Helplines offer mental health and cost of living support to Black, Asian and minority ethnic communities, asylum seekers, and Ukrainian refugees.

The service also offers therapeutic support for children and young people aged 21 and under on the Ukraine and Afghanistan pathways who are living in England.
 

How to access the service

Asylum seeker helpline and Hong Kong BN(O) support 0800 151 2605
Ukrainian Support Helpline 0800 148 8586
Refugee Family Helpline 0808 156 9877

You can also access resources here.
 

About the service

African Women’s Care is a registered charity supporting BME women, girls and children.

African Women’s Care provides support to BME women and their children who are experiencing or threatened with domestic abuse as well as delivering a wide range of health related support services targeted at changing perceptions and mind-sets among BME families.

Services are delivered by trained staffs and volunteers who will work with you on a one to one in our offices or arrange to meet up with you at a safe location. African Women’s Care understand the various challenges faced by BME women and their families and provide non-judgemental support regardless of sexuality, immigration status, physical and mental health to families living in Kensington and Chelsea.

If you are experiencing domestic violence, African Women’s Care can listen, help you understand your options, explain your legal rights, talk to the police for you, help you get to safer housing or even attend court with you.

How to access the service

If you have a client who has disclosed domestic abuse and needs specialist support, please contact the service by calling 020 8969 8389.

If you need to talk to someone about domestic abuse or you are a professional who would like to refer a client, please fill in this form

Contact details

Telephone: 020 8969 8389

Visit the African Women’s Care website

About the service

Grief can be overwhelming and you do not have to deal with it alone.

Cruse Bereavement Support is the UK's leading bereavement charity. They offer support, advice and information to children, young people and adults bereaved. Cruse offers face-to-face, group, telephone, email and website support. Cruse services are provided by trained volunteers and are confidential and free.
 

How to access the service

For the helpline please call 0808 808 1677.
You can also email the service. Find contact details below.
 

Availability

Helpline:
Monday, Wednesday, Thursday, Friday between 9.30am and 5pm
Tuesday between 1pm and 8pm.

Email service:
Monday, Wednesday and Friday between 9am and 5pm
Tuesday and Thursday between 9am and 8pm
Saturday between 10am and 2pm.
 

Contact details

Email: [email protected]

Helpline: 0808 808 1677

Visit Cruse Bereavement Support website


 

About the service

The Mix is the UK’s leading digital charity for under 25s offering support services for young people. It connects young people to experts and their peers to talk about everything from money to mental health, homelessness to jobs, break-ups to drugs and more.

The Mix’s mission is to empower every young person to make an informed choice about their wellbeing; whether that’s through our peer-led and moderated community, webchat, email support, counselling service, crisis support messenger or our range of support content.

The Mix's support is free, confidential and anonymous and can be accessed wherever young people are.

How to access the service

If you’re aged 25 or under, and are experiencing any painful emotion or are in crisis, you can text THEMIX to 85258.
 

• You can email the service by filling in their form. 
• For short-term counselling, you can book sessions here
• You can access The Mix chat

Availability

Crisis messenger is available 24/7.
Chat open Monday to Friday between 4pm and 11pm.

The team will respond to emails in 24 hours Monday to Friday.

Contact details

Email us on The Mix website.
Text: text THEMIX to 85258.
Visit The Mix website

About the service

Christians Against Poverty provides free accredited debt advice.

How to access the service

To access resources and advice please visit their website

Contact details

Email: [email protected]
Telephone: 01274 760720
Visit the Christians Against Poverty website