Contact us

A step by step guide to reporting a problem in the borough.

Complaints, comments and compliments

How to make a complaint, provide comments or compliment us.

British Sign Language interpreters are now available - either live or follow up

Information and guidance on how to make a Freedom of Information (FOI) request.

Requesting your personal information under the Data Protection Act

Contact details for Felicity Buchan and Greg Hands, your Members of Parliament (MPs).

Information about the Customer Service Centre including full address, opening hours and transport links.

Contact details for emergencies and out of hours service

Use this referral form to get support for yourself or someone else from Adult Social Care.

Use this online form for general enquiries and non-urgent requests.

A list of telephone numbers for all council services.

Email addresses for all Council Services.

Important information and resources in other languages and formats.

Council staff and local residents have co-designed a new set of Service Standards to ensure residents receive the best service.

Accessibility statement for Royal Borough of Kensington and Chelsea

Find an A-Z of Council Services.