Find information about rubbish and recycling collections, Christmas tree recycling and parking restrictions during the Christmas and New Year period. You can also find opening hours for the Council's customer services, leisure services, markets, museums, registrars, libraries and emergency and out of hours services. Find out more >
Find out what information you need to report faults and problems through a MyRBKC Account.
Use this online form to report a problem on a street. Examples: abandoned vehicles, graffiti, flyposting, dumped rubbish or deceased animals.
Use this form to report a noise or nuisance problem within the borough. Examples: loud music, DIY, building or road works, loud vehicles, alarms and more.
Use this form to report a problem with your bin collection, including missed collections and commercial waste.
Use this form to report a problem with trees managed by the Council.
Use this form to report a problem with roads and pavements. Examples: broken or damaged pavements, kerbs, guard rails, bollards or potholes.
Use this form to report suspected fraud. You can raise your concerns regarding suspected fraud and corruption within or against the Council by completing this form.
Use this online form to report a health and safety concern in a shop, hotel, restaurant or any other commercial property (not residential).
Use this form to report a problem in a park. Examples: accidents, antisocial behaviour broken benches or bins and more.
Use this online form to report a food safety concern. Examples: suspected food poisoning or illegally imported food.
Find out how to report a problem with traffic lights and other road issues.
To report a water leak in the street, please contact Thames Water on 0800 714 614 or report it on the Thames Water website.
Use this form to report a planning breach. Examples: a breach of planning permission, demolition in conservation area, unauthorised advert or board or tables and chairs.
Use this form to report a street lighting or parking sign problem. Examples: damaged parking signs, illuminated signs, lampposts and street lights.
Find out what information you need to report a problem with street name signs.
Find out what information you need to provide to report a Private Sector Housing problem.
Use this online form to report a problem about the website. You can report pages with broken links, PDFs or documents that do not open, videos or media files that do not open or play, pages with misspellings, telephone numbers that do not work and general feedback about the website.
To report problems with street signs please email the team at [email protected].
Please provide the location of the street name sign and your contact details.
You do not need to give us your contact details, but it would be helpful for us to have these in case we need further information or you wish to be kept updated on our progress.
We will email you to confirm we have received it and are dealing with your report.
Last updated: 12 May 2022