Report a street lighting or parking sign problem

  1. Find out what information you need to report faults and problems through a MyRBKC Account.

  2. Use this online form to report a food safety concern. Examples: suspected food poisoning or illegally imported food.

  3. Use this online form to report a health and safety concern in a shop, hotel, restaurant or any other commercial property (not residential).

  4. Use this form to report a noise or nuisance problem within the borough. Examples: loud music, DIY, building or road works, loud vehicles, alarms and more.

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  7. Use this form to report a problem with roads and pavements. Examples: broken or damaged pavements, kerbs, guard rails, bollards or potholes.

  8. Use this form to report a street lighting or parking sign problem. Examples: damaged parking signs, illuminated signs, lampposts and  street lights.

  9. Use this online form to report a problem on a street. Examples: abandoned vehicles, graffiti, flyposting, dumped rubbish or deceased animals.

  10. Use this form to report suspected fraud. You can raise your concerns regarding suspected fraud and corruption within or against the Council by completing this form. 

  11. Use this form to report a problem with trees managed by the Council.

  12. Use this form to report a missed waste collection or a problem with your waste collection.

  13. Use this form to request a waste collection or inform us to resume a waste collection.   

  14. To report a water leak in the street, please contact Thames Water on 0800 714 614 or report it on the Thames Water website.

  15. Find out what information you need to report a problem with street name signs.

  16. Find out how to report a problem with traffic lights and other road issues.

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Use this form to report a street lighting or parking sign problem.

You can submit a form to report a street lighting problem including damaged parking signs, illuminated sign damaged, replacement lamp column or lamppost, street light damaged, street light flashing and street light not working.

Before you start, you will need:

  • a description of the problem
  • date you noticed the issue
  • streetlight number
  • evidence (optional)
  • the location of the problem
  • in some instances your contact details

Start now

Things you can report

  • illuminated bollards
  • parking sign
  • street sign
  • illuminated sign
  • street name sign
  • streetlight
  • lamp column or lamppost

What will happen to my report?

After you have submitted your form, we will email you immediately to confirm we have received it and that we are dealing with it.

If the issue you are reporting is regarding damaged equipment or exposed wires you will receive a response within two hours.

If it is regarding two lights in the same street, or an area of public order concern not working, we will respond within 24 hours.

For all other issues, you should expect to receive a response within five working days of submitting the form.

Other ways to report a street lighting or parking sign problem

Last updated: 16 May 2022