About the service

Carers Network is an independent local charity. The Network's vision is that every unpaid carer is recognised and leads a healthy, fulfilling life with control over their caring role.

Their work reaches over 7,000 unpaid carers in the most isolated and deprived pockets of the City of Westminster, the London Borough of Hammersmith and Fulham and the Royal Borough of Kensington and Chelsea.

Carers network provide a range of free, practical and personalised advice on a range of issues affecting unpaid carers such as:

• health and wellbeing
• end of life carers
• money and benefits
• legal advice and help
• employment and education
• housing
• long-term conditions
• relationships

How to access the service

If you are an adult unpaid carer looking after someone over 18 who lives in Kensington and Chelsea, you can register for support by completing their online form.

If you are a professional, you can refer carers you are working with to Carers Network by completing their online form.

Carers Network is located in Beethoven Centre, Queen's Park in Westminster.

Availability

Monday to Friday between 9am and 5pm (except bank holidays).

Contact details

Email: [email protected]

Telephone: 020 8960 3033

Visit the Carers Network website

About the service

National Gambling Clinic is a free, confidential NHS service supporting people who are experiencing harm from gambling aged 13 to 18 years from anywhere in England, and 18 or over in London and the South East.

National Gambling Clinic team assesses the needs of people for whom gambling has been a problem as well as those of their partners, family members and significant others.

Please note they support those suffering from gambling harm and cannot offer crisis interventions. The team can work jointly with mental health teams, aiming to provide a comprehensive package of care in collaboration with other professionals. In the event of a crisis the clinic would suggest you contact your GP, community mental health team, A&E or the Police.

How to access the service

To refer yourself to this service please provide your contact details and some information about your current situation in their online form.

Availability

Monday, Tuesday and Friday between 9am and 5pm.

Wednesday and Thursday between 9am and 7pm.

Contact details

Email: [email protected]

Telephone: 020 7381 7722

Visit the NHS website

About the service

Female rough sleepers drop-in at the Marylebone Centre is open 24/7. Services which can be accessed include the following:

• shelter, laundry, showers, clothing and food for rough sleepers.
• general and Housing advice
• weekly nurse drop-ins
• activities

The Marylebone Project offers 112 long and short-term beds (including emergency beds for women in immediate need) providing around 40,000 nights of safe and secure accommodation each year.

How to access the service

The service is open to all female rough sleepers, including non-residents. Call the service to make an appointment. Women that don’t have an appointment are still able to collect a food bag.

Marylebone Centre is located in Westminster on 1-5 Cosway Street
London, NW1 5NR.

Availability

You can contact the centre between Monday and Friday between 11am and 7pm.
Services such as shelter, laundry, showers, clothing are open Tuesday and Thursday between 10am and 12pm.
Weekly nurse drop-ins are on Thursdays between 10am and 12pm.

Contact details

Email: [email protected]

Telephone: 020 3959 1444

Visit the Church Army website

About the service

Community Eating Disorders Service for children and young people offers help and support to children and young people aged 17 and under living in Central and North London who have a suspected or confirmed eating disorder diagnosis. This includes children and young people who are seeking advice, consultation and support.

The team includes:

• psychiatrists
• psychologists
• nurses
• dietician
• paediatrician
• psychological therapists

The service offers assessment, diagnosis and intervention on a range of suspected and confirmed eating disorders including:

• Anorexia nervosa
• Bulimia nervosa
• binge eating disorder
• atypical anorectic and bulimic eating disorder

How to access the service

To access the service please email or call. Find contact details below.

Availability

Monday to Friday between 9am and 5pm (excluding bank holidays).

Contact details

Email: [email protected]

Telephone: 020 3315 3369

Visit the NHS website

About the service

Integrated Perinatal Mental Health Pathway is a resource that has been developed to help all frontline health and care professionals and non-clinical staff who are involved in the care of mothers, babies and their partners and / families to talk about perinatal mental health and emotional wellbeing.

How to access the service

Download PDF. 

About the service

Cycle Connect is a free door to door, side-by-side, cycle service allowing up to three passengers to enjoy gentle exercise and fresh air while carrying out journeys in their neighbourhood. Cycle Connect is currently only operating in west London and is for residents of Kensington & Chelsea.

There is space for three passengers, so bring your friends, family or carer. You have the option to assist with pedalling if you’d like, although it’s not necessary since the bicycle is electrically assisted. Note, due to size restrictions the cycle connect is for adults only.

Cycle Connect operates on most weekdays, between 9.30am and 4pm, with increased availability in the spring and summer months.

You can book a slot for 1.5 hours and the service friendly local pilot will collect you and take you wherever you would like to go in the local area during that time. It might be you would just like to go for a leisure ride, which is absolutely fine too.

How to access the service

Cycle Connect operates on most weekdays, between 9.30am and 4pm, with increased availability in the spring and summer months. You can book a slot for 1.5 hours by phone or by email. Find contact details below.

The service friendly local pilot will collect you and take you wherever you would like to go in the local area during that time. It might be you would just like to go for a leisure ride, which is absolutely fine too.

Availability

They operate on most weekdays, between 9.30am and 4pm, with increased availability in the spring and summer months.

Contact details

Email: [email protected]

Telephone: 020 8980 7998 (option 4)

Visit the Bikeworks website

About the service

Anya is an app providing parents practical and emotional support on the overwhelming journey into parenthood.

Using smart technology, the app offers parents and parents-to-be support on their breastfeeding and parenting journey, anytime, anywhere.

How to access the service

Download the Anya app.

Contact details

Visit the Anya website

About the service

The Loss Foundation is a UK national cancer bereavement charity. It provides bereavement support to adults who have had a loved one die from cancer.

How to access the service

Check out ongoing events and free online workshops.

You can also access group support and bereavement and grief counselling by visiting  The Loss Foundation website.

Contact details

Email: [email protected]

Telephone: 03002 004112

Visit the The Loss Foundation website

About the service

Beyond Words is the UK’s national charity for visual literacy and emotional wellbeing. Everyone knows pictures can be more powerful than words. Being able to ‘read’ the images we see is how we know a green light means go, a smile means someone is happy to see us, or that a piece of art is telling us a story. This is the core of visual literacy – the ability to make meaning from the pictures in front of us.

Beyond Words works with people with lived experience to co-create word-free picture stories that help people understand and communicate their feelings, learn about new experiences and tell their own stories.

How to access the service

Access resources on Beyond Words website.

Availability

24/7 online resource.

Contact details

Visit the Beyond Words website

About the service

Action Disability Kensington and Chelsea (ADKC) is a user-led disabled people’s organisation and works to enhance opportunities for disabled people (with physical, sensory and hidden impairments), living or working in the borough.

ADKC supports residents through the following services:

Voice of Experience Project

Supporting ADKC members to share their experience to become campaigning leaders.

Volunteer Project

Delivering food, prescriptions and other essentials to isolated local disabled people.

Information and Advice Project

The project assists people with disability related enquiries. Help to fill in forms including Employment Support Allowance, Personal Independence Payment, Taxi card, Freedom pass.

Independent Living and Personal Budgets Project:

This service is for disabled people who need additional support to live an independent life. They offer information, and group support for people who have a social care need, including help with assessments, monitoring and recruiting personal assistants.

Personal Development

This is another part of the Independent Living project - to identify or improve your skills and expand your interests. Supporting you to use your experiences for peer support for other members.

Legal Advice Project

Specialist legal advice on disability-related benefits, discrimination and general casework.

Disability Connection Project

Supporting people to be less isolated. Offering emotional support and the opportunity to explore the activities you would like to participate in.

Access Project

Campaigning to make Kensington and Chelsea a more accessible place for Disabled people.

Young Disabled Leaders Project

Developing the skills and confidence of young disabled people to become more influential.

How to access the service

You can contact the service via email or call. Find contact details below.

Availability

Voice of Experience Project: Monday and Thursday.

Volunteer Project: Tuesday between 9.30am and 5pm.

Information and Advice Project: Monday to Friday between 9.30am and 5pm.

Independent Living and Personal Budgets Project: Monday to Friday between 9.30am and 5pm.

Personal Development: Wednesday and Thursday mornings.

Legal Advice Project: Monday to Friday between 9.30am and 5pm.

Disability Connection Project: Monday, Tuesday and Thursday between 9.30am and 5pm.

Access Project: Thursday and Friday afternoon.

Young Disabled Leaders Project: Monday and Friday.

Contact details

Visit the Action Disability Kensington and Chelsea website