Business Rates for 2022-23
Business support and guidance during Covid19
We have a dedicated Covid19 webpage that provides information on the support and guidance available for businesses and the self-employed which can be accessed on the Covid-19 page for businesses.
We also have a hospitality business Covid-19 support line: 020 7361 2161. The line is open Monday to Friday 9am – 5pm.
Business Rates
National Non-Domestic Rates or business rates, as they are more commonly known, are a tax on non-domestic properties.
How is your rates bill calculated?
Your gross annual rates bill is calculated by multiplying the rateable value of the property by the appropriate Government set multiplier. For 2022/23, the multiplier is 51.2 pence or 49.9 pence for businesses that qualify for Small Business Rate Relief. Your net rates bill may differ from the gross bill if you qualify for a relief, exemption, transitional relief, or your property is subject to the Business Rates Supplement (BRS). For more information visit the Greater London Authority webpage.
How can I appeal against the rateable value?
The Valuation Office Agency (VOA) values all business properties for business rates. The valuation is based on information the VOA holds about your property. You can view and update this information at online on the Gov.uk website.
You can contact the VOA online. If you are unable to use the online service you can also contact the VOA on 03000 501 501.
Direct Debit
If you would like to pay by Direct Debit, please call the Rates Office on 020 7361 2828 or download the form.
Business rates advice and support
The GOV.UK website provides impartial advice and support to help you sustain your business. At a local level, Portobello Business Centre offers free advice and confidential guidance from qualified experts and the Business and Enterprise section of the Kensington and Chelsea website provides updates on Council backed initiatives that support businesses.
Businesses can also keep up to date by signing up to the Council’s Business newsletter – Business Matters.
The Council can grant hardship relief to a ratepayer if paying all or part of the bill would cause hardship. Any ratepayer experiencing hardship can apply but relief is normally only granted in exceptional circumstances.
For details on how to apply please contact the Rates Office on the details below.
Contact Information
Further information about rates can be found on the explanatory notes accompanying your bill, or by contacting the Rates Office:
- Email: [email protected]
- Tel: 020 7361 2828
- Post: The Royal Borough of Kensington and Chelsea, PO Box 10413, London W8 7WT
- Visit by appointment only: The Town Hall, Hornton Street, London W8 7NX (Monday to Friday between 9am and 5pm)