Contact us

Featured services

Report a problem

A step by step guide to reporting a problem in the borough.

Complaints, comments and compliments

How to make a complaint, provide comments or compliment us.

British Sign Language and InterpretersLive!

British Sign Language interpreters are now available - either live or follow up

Freedom of Information (FOI) requests

Information and guidance on how to make a Freedom of Information (FOI) request.

Subject Access Requests

Requesting your personal information under the Data Protection Act

Your MPs contact details

Contact details for Felicity Buchan and Greg Hands, your Members of Parliament (MPs).

Visit us

Information about the Customer Service Centre including full address, opening hours and transport links.

Help with emergencies

Contact details for emergencies and out of hours service

Get support from Adult Social Care

Use this referral form to get support for yourself or someone else from Adult Social Care.

General enquiries (Online form)

Use this online form for general enquiries and non-urgent requests.

Call us

A list of telephone numbers for all council services.

Email us

Email addresses for all Council Services.

Important information in other languages and formats

Important information and resources in other languages and formats.

Co-designed Service Standards

Council staff and local residents have co-designed a new set of Service Standards to ensure residents receive the best service.

Accessibility Statement

Accessibility statement for Royal Borough of Kensington and Chelsea

A-Z Contact directory

Find an A-Z of Council Services.