Our Council Plan

Over the last year, we’ve listened to what you’ve said matters most to you through the Council’s engagement and consultation. You have said:

• Wellbeing and mental health are important now more than ever and residents want to be aware of the wide range of support, services and leisure amenities that are available and accessible to all, in order to help them maintain good mental health and to keep physically active.
• The Council should enable residents to have a more meaningful and equal role in shaping the services that affect them.
• The bereaved and survivors of the Grenfell tragedy should have more choice, control and flexibility over the support they receive and the Council should support community-led recovery, learning from the lessons of the Grenfell tragedy.
• Residents don’t want to lose the identity of our high streets and want to play an active role in helping to curate them for the future, ensuring they cater for the local community as well as for our visitors and tourists.
• Young people and groups who have been disproportionately impacted by the pandemic should be supported to achieve their potential through good quality education and being supported to find consistent, secure, and stable employment.
• The Council needs to play a leading role in addressing climate change; improving air quality, reducing our waste and increase recycling. But residents, businesses and communities also want to play their part too.
• The Council should focus on preventing homelessness early, so that all our residents have a better chance of remaining in the borough.
• Supporting our hospitality and culture sector by enticing our consumers and visitors back to the borough will be vital to the recovery of our economy and businesses.
• There are more people now in need of finding secure and stable work, so they need help to re-train and re-skill, or support to access employment opportunities.
• Many communities supported each other during the pandemic but there is particular concern for those who are socially isolated and lonely, including older residents.
• The Council must focus on the most vulnerable residents and give them extra help to enable and support them to live independently.
• The Council should provide information and services in an accessible and appropriate way, including for residents who don’t usually or can’t use the internet, or whose first language isn’t English.
• The Council should help residents feel safe in neighbourhoods and streets across the borough, particularly
  at night, by reducing crime and anti-social behaviour.