Annual Report to Tenants 2020-21

Meeting the Government’s Standards

Like all local authority landlords, we are required to inform you, our tenants, about how we are meeting the Consumer Standards set by the Government’s Regulator of Social Housing.

These standards cover the areas of:

  • Tenant involvement and empowerment
  • Home
  • Neighbourhood and community
  • Tenancy

This report gives an overview of the progress that we are making in these areas. It covers the financial year 2020-2021. It also highlights some of our plans for the future.

Last updated: 20 February 2023