Qualify at Home

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Qualify at Home

Please note that the Qualify at Home service has been temporarily suspended.

Please ensure that you read all the contents of the pages relevant to Qualify at Home. This will ensure that this is a suitable method of study for you, and that you will be able to fulfil your obligations once signed up for the course.

In partnership with Highfield Qualifications, Kensington and Chelsea is offering a new way of learning which will help learners gain a nationally recognised qualification whilst studying at home or at work.

Like our taught qualification courses, the Qualify at Home route will also enable learners to gain qualifications that fall within the Regulated Qualifications Framework (RQF). It consists of three key elements:

  • E-Learning: instantly available, accessible anywhere in the country.
  • E-assessment platform: enables the learner to complete their assessment from anywhere with an internet connection. Successful learners will receive e-certification once the awarding body (Highfield Qualifications) has notified Kensington and Chelsea of the results.
  • Remote online invigilation: at home when convenient for the learner. Highfield’s distance invigilation remotely monitors candidates taking assessments and ensure they meet exam environment requirements. The regulated examinations are conducted under conditions set out by Ofqual.

 

Qualification courses

This service will enable you to study for , and hopefully pass the examination for one or more regulated qualifications to enable you to received Level 2 or 3 Awards in certain qualifications. This is just as though you were attending a training room taught course, but whilst studying and doing the exam at  home or at work.

In some cases, you will be required to demonstrate a blended learning approach.

Regulated Qualify at Home qualifications for the subjects listed below at Levels 2 or 3 where appropriate:

Customer Service

For any organisation to be successful it must be able to meet the expectations of its customers. This is largely done through the effective provision of customer service. Customer service is applicable to all sectors where interactions take place with customers including commercial businesses, charities and national/local governments.

Highfield Level 2 Award in Customer Service (RQF)

E-learning: must do: Customer Service Level 2

Read: optional read - Customer Service Handbook from www.highfieldproducts.com

Watch:

Reference: https://www.instituteofcustomerservice.com/

Prerequisite: none

Fire Safety

Effective fire safety training is essential for many employees. This is because fire can destroy lives, close businesses and put a tremendous strain on the health and welfare of those affected by it. Every employee has a role to play in fire safety. Employees successfully completing  a fire safety training will assist organisations in meeting their legal obligations, and provide a much safer working environment for all of their employees.

Highfield Level 2 Award in the Principles of Fire Safety (RQF)

E-learning:

  • must do: Introduction to Fire Safety in the Workplace
  • must do: Fire Safety Level 2

Read: optional read - Fire Safety  handbook from www.highfieldproducts.com

Watch:

Reference: https://www.gov.uk/workplace-fire-safety-your-responsibilities

Prerequisite: none

Progression: Level 2 or 3 Award in Health and Safety

Food Safety

The law requires that all food handlers need to be trained according to their food handling work activities. Should an employee achieve a food safety qualification, which is suitable for the work they do, it will assist food business operators in proving that they have displayed due diligence and are therefore compliant in the eyes of the law. Level 2 is suitable for employees, and Level 3 is suitable for managers and supervisors.

Highfield Level 2 Award in Food Safety in Catering (Refresher) (RQF)

E-learning:

  • must do: Introduction to Allergens
  • must do: Food Safety Level 2

Read: optional read - Level 2 Food Safety handbook from www.highfieldproducts.com

Watch: https://www.youtube.com/watch?v=2l1BwnwDESc&list=PL43290765924EDEAE

Reference: www.food.gov.uk

Prerequisite: your Level 2 Award in Food Safety in Catering should be no more than three years old

Progression: Level 3 Award in Food Safety

 

Highfield Level 2 Award in Food Safety in Catering (RQF)

E-learning:

  • must do: Introduction to Allergens
  • must do: Food Safety Level 2

Read: optional read - Level 2 Food Safety handbook from www.highfieldproducts.com

Watch: https://www.youtube.com/watch?v=2l1BwnwDESc&list=PL43290765924EDEAE

Reference:  www.food.gov.uk

Prerequisite: none

Progression: Level 3 Award in Food Safety

 

Highfield Level 2 Award in Food Safety in Manufacturing (RQF)

E-learning:

  • must do: Introduction to Allergens
  • must do: Food Safety Level 2

Read: optional read - Level 2 Food Safety handbook from www.highfieldproducts.com

Watch: https://www.youtube.com/watch?v=2l1BwnwDESc&list=PL43290765924EDEAE

Reference: www.food.gov.uk

Prerequisite: none

 

Highfield Level 3 Award in Food Safety in Catering (RQF)

E-learning: 

  • must do: Introduction to Allergens
  • must do: Food Safety Level 3

Read: optional read - Level 3 Food Safety handbook from www.highfieldproducts.com

Watch: https://www.youtube.com/watch?v=2l1BwnwDESc&list=PL43290765924EDEAE

Reference: www.food.gov.uk

Prerequisite: Level 2 Food safety or equivalent recommended

 

Highfield Level 3 Award in Food Safety for Manufacturing (RQF)

E-learning: 

  • must do: Introduction to Allergens
  • must do: Food Safety Level 3

Read: optional read - Level 3 Food Safety handbook from www.highfieldproducts.com

Watch: https://www.youtube.com/watch?v=2l1BwnwDESc&list=PL43290765924EDEAE

Reference: www.food.gov.uk

Prerequisite: Level 2 Food safety or equivalent recommended

Health and Safety in the Workplace 

Ensuring staff members are effectively trained in health and safety procedures is extremely important for employers. This is to ensure they have the correct systems in place to ensure a healthy and safe working environment for employees and any other people who may be affected by their business activities. Those achieving an award in this area will develop the appropriate knowledge and attitude to contribute to an organisation’s safe operations. Level 2 is suitable for employees, and Level 3 for managers and supervisors.

Highfield Level 2 Award in the Principles of Health and Safety in the Workplace (RQF)

E-learning:

  • must do: Manual Handling
  • must do: Asbestos Awareness
  • must do: Health and Safety Level 2

Read: optional read - Level 2 Health and Safety handbook from www.highfieldproducts.com

Watch: https://www.hse.gov.uk/resources/videos.htm

Reference: www.hse.gov.uk

Prerequisite: none

Progression: Level 3 Award in Health and Safety in the Workplace

 

Highfield Level 3 Award in Health and Safety in the Workplace (RQF)

E-learning:

  • must do: Manual Handling
  • must do: Asbestos Awareness
  • must do: Health and Safety Level 3

Read: optional read - Level 2 Health and Safety handbook from www.highfieldproducts.com

Watch: https://www.hse.gov.uk/resources/videos.htm

Reference: www.hse.gov.uk

Prerequisite: none (but Level 2 Health and Safety or equivalent suggested)

Personal Licence Holder

Highfield Level 2 Award for Personal Licence Holders (RQF)

E-learning: APLH Level 2

Read: optional read - Personal Licence Handbook from www.highfieldproducts.com

Watch: https://www.youtube.com/watch?v=oHDP8AUWd8A

Reference: https://www.gov.uk/guidance/alcohol-licensing

Prerequisite: none 

 

Qualification fees and payment

  • Level 2 - £60 per person per qualification
  • Level 3- £145 per person per qualification

Please note: 

  • Payment is required before entry into the programme.
  • Discounts and promotional fees quoted elsewhere on our website and other promotional material do not apply to the for the Qualify at Home package.
  • VAT is not applicable.
  • Once the fees have been paid refunds will not be given for any circumstances.
  • The Council and Highfield Qualifications reserve the right to cancel or to postpone its Qualify at Home programme.
  • Any additional costs incurred by the learner for blended learning evidence will be entirely at their own expense.
  • Refunds are not given for participants of the Qualify at Home scheme.

 

Support

Initially your booking will be handled by the Royal Borough of Kensington and Chelsea. See the How it Works section below.

Once your details have been passed to Highfield Qualifications, they will then take over the responsibility to assist you with the eLearning, eAssessment and eInvigilation.

Contact details for Highfield are; telephone 01302 363277 or email [email protected].

If you need subject specific reading materials please visit the Highfield website.

 

How it works

Register your interest by emailing us at: [email protected] and provide the following details:

  • full first and surname or family name
  • date of birth
  • postal address
  • telephone number
  • email address
  • preferred examination date and start time (this should be between 0900 and 1700, Monday to Friday -  allow a date five days after you start the Level 2 programmes, and at least 10 days after starting the Level 3 programmes)

Kensington and Chelsea will then contact you for payment, and pass your details to Highfield Qualifications.

Keep a note of our centre number which is 10018.

 

eLearning

Highfield Qualifications will provide you with the appropriate link for the qualification eLearning subject material. Upon successful completion, you will then be guided through eAssessment and remote eInvigilation.

The approximate duration of each programme is as follows:

  • Level 2: three to six hours (depending upon the qualification content)
  • Level 3: eight to 12 hours (depending upon the qualification content)

 

eAssessment and eInvigilation

Setting:

Candidates selected an isolated area, where they will not be interrupted, to complete their invigilation under the required conditions.

Getting started: 

Logging on to Highfield’s  digital invigilation platform with the learner’s unique credentials and centre number (10018), candidates will register by entering their details and ID confirmation.

Exam conditions:

Delegates sitting any assessment will be required to prove they are complying with exam conditions. This requires them to use their smartphone and webcam to film around their environment to show they are in an isolated area with no notes or learning aids. They will then be required to place their smartphone in an area that films them through the completion of their assessment.

The invigilator:

Highfield invigilators evaluate each candidate’s performance and look out for the tell-tale signs of cheating. Our process has been proven to quickly identify any dishonest actions made by the people sitting assessment.

Read the assessment and invigilation FAQs on the Highfield Qualifications website.

 

Further details about many of the available courses can be found on the Environmental Health Training Service page or the Highfield Learning website.

Last updated: 21 July 2020