World's End estate and surrounding area
What’s happening?
We are working with resident groups and the local community to improve our services for residents on and around the World’s End Estate.
The World’s End area project is part of our ambition to take a more neighbourhood-based approach to housing management and other service delivery. The project has arisen as a result of feedback from residents that they value local service support.
How did it come about?
In our Council Plan we prioritised delivering joined up services to residents locally on the estate, and the recent consultations and changes are to help us deliver those effectively.
We made the following commitment:
“The Council will work with residents, starting with those who live at the World’s End estate, learning from the Lancaster West model to understand how neighbourhood approaches could benefit residents and how more joined up support across Council services could provide better services for those in need of support.”
The area of the project has been expanded in recognition that services delivered on the World’s End Estate are accessed by those living in the wider neighbourhood area.
What we are trying to achieve
We are trying to make a range of targeted services, advice and support more accessible to residents, based on what residents tell us is important to them.
This includes improving relationships between housing management and other services and ensuring Council services are joined up, making it easier for residents to access the support they need.
On this page you can find information about what services are currently available, how to have your say on current and future consultations and find your feedback from previous consultations.
Temporary Space
1 – 2 World’s End Place
This space has become available on the estate, and while the Council investigates a permanent use for the property, it is available for the community to use and for the delivery of services such as our Information, Advice and Guidance offering.
If you are a local business and need a space to hold meetings or meet with clients, there are rooms that can be hired at 1-2 World’s End Place. These rooms are climate controlled, and have modern office facilities like Wi-Fi, boardroom style meeting tables, and AV equipment for holding remote meetings. To enquire about booking, please email [email protected]
The Information, Advice and Guidance sessions operating out of 1-2 World’s End can help with a number of problems, and answer questions on subjects like housing, benefits, grants and finances. They are available at the following times:
| Day and time | Service | Provider |
|---|---|---|
| Tuesday 9am to 12pm |
Debt advice (appointment only) |
Kensington & Chelsea Advice Partnership (Nucleus) |
| Wednesday 1pm to 3pm | Pre-booked generalist advice appointments for residents of the World’s End estate | Kensington & Chelsea Advice Partnership (Nucleus) |
| Thursday 9am to 12pm | Housing and generalist advice | Kensington & Chelsea Advice Partnership (Nucleus) |
To find out more, and to make an appointment, please call 020 7373 4005, or visit https://www.nucleus.org.uk/contact.
Key dates for the project
- April to June 2024: Engagement process about future service in the area was codesigned with local residents
- June and July 2024: Consultation and engagement with residents
- August 2024: Analysis of consultation responses and engagement feedback
- September 2024: Consultation report published and shared
- September and October 2024: Develop a plan for the delivery of a new neighbourhood approach and locally accessible services
- November to early 2025: Council offices and community properties on the World’s End estate are refurbished to allow for the delivery of these new plans and services.
- Spring 2025: Cross Council, health and voluntary and community services will start to be delivered from spaces on the World’s End estate and in the surrounding neighbourhood