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Data Protection Statement - Using your personal information

The Royal Borough of Kensington and Chelsea will handle the personal information you provide in line with the requirements of the Data Protection Act 2018 and the GDPR Regime.

We will use it to decide whether you qualify for a permit and for the purpose of administering, processing and issuing a permit. This will include sharing it for the purpose of enforcing parking restrictions or enforcement action, where we have an outstanding Penalty Charge Notice issue with you.

We will contact you (by mail, telephone or email) for the purpose of managing, evaluating and enhancing the service and as part of the Courtesy Call Service.

We may also use this information to contact you if your vehicle is parked in such a way so as to cause a nuisance to others, for example, if a neighbouring vehicle is blocked in by your vehicle, has been witnessed idling or trailing a cable by a Civil Enforcement Officer or Council employee.

We may also contact you if we think your vehicle is at risk of being damaged, e.g. due to the presence of nearby works.

We will also use this information to contact you, if you are found to be breaching the terms and conditions under which your permit was issued.

For more information on how Parking services processes your information please read the Parking Service Privacy Notice.