Important information about cookies on our websites

To make this website easier to use and offer you options to save information. we sometimes place small data files on your computer.

These are known as cookies and are used by many websites - for example when you are asked if you want a form to 'remember you' for your next visit, this is stored on your computer. They also measure how you use the website so we can make continual improvements to pages and locations of information.

Our cookies do not identify you personally, nor do we store or use them to transmit any personal data: view what cookies we use here: cookies used on

More importantly, you can manage and delete cookies easily in your browser settings - to learn more about cookies and how to delete or block them, visit


Personal information collected via online forms

Our policy is to respect and protect the privacy of anyone who visits our website.  Where we ask you for personal information via an online form, this information will only be used for the purpose indicated and will be held in a secure manner. It will not be used for any other purpose without your permission and will not be kept for longer than necessary. If you are concerned about providing your personal information online please contact us and we will arrange alternative means for you to provide this information

Use of IP addresses and cookies

We collect IP addresses only for the purposes of system administration and to audit the use of our site. We do not link IP addresses to anything personally identifiable, which means that while your user session will be logged you will remain anonymous to us.

External links

This site contains links to other sites. The Royal Borough of Kensington and Chelsea is not responsible for the privacy practices or the content of these sites nor do we endorse any externally linked sites.


This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

Terms and conditions

By using or accessing any part of this website you agree to be bound by the following terms and conditions. For more information see Terms of use.

Contacting us

If you have any questions about this privacy statement or data protection issues generally, you can contact

If you have any comments or questions about the accuracy of information on this site please contact the