Moving home or change of circumstance

Overview

Making sure your bill is correct

Tell us about a move or change of household circumstance so we can send you an updated council tax bill.

For current residents the easiest and quickest way to manage changes to your council tax is in your MyRBKC Account. 

Register now or log in to MyRBKC

Moving into Kensington and Chelsea?

Anytime during your move you can use the online form to easily and quickly tell us the following:
your old or current address

• your new address 
• your moving date

What happens next:

We aim to issue you with your bill within 10 days of the start of your account or notification (if you are moving in at a future date).  Once you have received your new bill you will be able to set up a MyRBKC account to advise us of any future changes and help manage payments.  

Start online form

Moving within or out of the borough?

If you don’t have a MyRBKC account you can notify us anytime during your move within or out of the borough using the online form below. 

The form will ask you for the following:

• your Council Tax account reference number
• your old or current address
• your new address 
• your moving date

What happens next:

We aim to issue you with your revised bill within 10 days of the start of your account or notification (if you are moving in at a future date). 

The revised bill will show anything you still owe for your old address along with details of what you owe for your new address. If you’ve overpaid for your old address, we will usually use the credit to reduce what you owe at your new address.

Your revised bill will tell you what your new installments will be.

Start online form

Changes in your family and household circumstances?

You'll need to let us know if there are changes in your family and household circumstances:

• tell us about a change of name through marriage, divorce or deed poll
• tell us if someone in your property has died
• apply for or cancel a Single Person Discount
• Tell us if you’ve had a change of income

Frequently Asked Questions

If I register for Council Tax, am I automatically eligible for a resident’s parking permit?

No. You will need to apply separately for a resident’s parking permit. Find information on residents parking permit.

If I register for Council Tax, am I automatically added to the Electoral Register?

No. The Council Tax register is separate from the Electoral Register. If you wish to register to vote, you will need to complete a separate form. Please see the information at Registering to vote.

If I am a tenant, do I need to tell you about my move? 

Yes. There is no guarantee that your landlord will notify us that you have moved in or out of a property.  To ensure that your bill is correct you should complete the relevant online form.   

How do I get a copy of my bill?

You can get a bill straight away using MyRBKC or if you call us we can send one to you however this takes a minimum of 24 hours.