Support when you move into your new home

Your services

Congratulations on becoming a tenant with Kensington and Chelsea Council. As your landlord, we want to provide you with an excellent, friendly and customer focused service. We also want to make sure you have a good start to your tenancy with the Council.

As a care leaver you are entitled to some extra Housing Management services to support you when you move into your new home.

This includes:

• Full decoration for each room
• Flooring within the property
• Blinds or curtains
• White goods (fridge, oven and washing machine) – relative to unit space in your property

Additional help

You will also have access to our handyperson service where you can get help with minor tenant repairs and installations such as putting up shelves, curtain rails or unblocking sinks.

You can find out more about the standard you can expect in your “Welcome to your new home” booklet.

Contact details

We’re here to help you to make the most of your tenancy. If you have concerns or need help in any way, call us on 0800 137 111 or 020 3617 7080 or email [email protected].