Request a waste collection or order recycling bags

Use this form to request or resume a waste collection or order recycling bags.

This includes requests such as ordering new waste bags, requesting food caddy replacements and signing up for food waste collections.

We will ask you to select the service you are requesting and tell us who and where it needs to be delivered to.

Before you start, you will need:  

• request type
• location
• evidence (optional)
• in some instances your contact details

Start now

Things you can request 

• collect unwanted food waste caddy
• rats cleared from bin area – resume collection
• inspection of area for bin storage suitability
• food waste caddy replacement
• order recycling bags
• food waste caddy linear request
• sign up for food waste collections
• Christmas tree collection

What will happen to my request?

After you have submitted your form, we will email you immediately to confirm we have received it and that we are dealing with it.

Depending on the nature of your request, you should expect us to action this between 48 hours and 10 working days.

Other ways to request a waste collection

• You can contact us by email and telephone