Report a problem in your MyRBKC account

What you need to report faults and problems through your MyRBKC Account

You will need:

• Internet access
• An active MyRBKC account
• To read and accept the terms and conditions

Reporting a problem through your MyRBKC account will give you a copy of your report and its status. 

How to report a problem through your MyRBKC account 

1. Go to MyRBKC Sign in.
2. Enter your email address. The email address you used to register for a MyRBKC Account.
3. Enter your password. The password you created when you registered a MyRBKC Account. 
4. Click or tap the Sign in button.
5. Click or tap the Report a problem link.
6. Click or tap the relevant service area link.
7. Click or tap the Start now button. 

How to track the problem you reported through MyRBKC account

1. Go to MyRBKC Sign in.
2. Enter your email address. The email address you used to register for a MyRBKC Account.
3. Enter your Password. The password you created when you registered a MyRBKC Account.
4. Click or tap the Sign in button.
5. Click or tap the My activity link.