Apply for a suspension
How much notice you need to give
We require:
- ten working days notice in writing to suspend a resident parking space.
A short notice application for permit bays made up to 5 days before the start day may be considered at our discretion. This is subject to additional charges. - two working days notice in writing to suspend a pay-by-phone bay
Working days apply from Monday to Friday, and don't include holidays or bank holidays.
We must receive your application before 3pm to accept it for that day.
There needs to be one clear consecutive week between the dates required for a suspension for a second application to be treated as a new application and incur the lower charges.
Details are outlined in our notice period chart:
If you are applying for a suspension for filming we need longer notice. Find out about filming in the borough.
Apply for a suspension
Other ways to apply
You can also apply by application form. Return your completed form by:
- email: [email protected]
You can phone 020 7361 4385 (Monday to Friday 9am to 5pm) to request a form.
Application process
We will check your completed form and contact you if there is a problem.
If your application is unsuccessful we will call to explain why.
If your application is successful and we have received payment, we will send you written confirmation.
Please keep this letter safe as it will have details of the suspension and phone numbers you might need if vehicles obstruct the suspended bay or bays.
If you need more information or don’t receive this confirmation please call us 020 7361 4385 (Monday to Friday 9am to 5pm).
Complaints and changes
If we receive any complaints about how you are using the suspended bay, we will investigate and could withdraw the parking suspension.
If you have booked a suspension, you must email us at [email protected] about any changes to your booking immediately.
Renewals
If you need to renew your suspension you must tell us in writing by 3pm on the day before the suspension ends. If you do not, the bays will return to general use and you will have to reapply and will need to give the required notice period before the suspension starts again. Suspension renewals are subject to availability.