Published: Tuesday 16 January 2024
Our Major Works team has been working with our partners Amber Construction to carry out some much-needed improvements on the Swinbrook Estate which include repairs to the brickwork, replacing windows and redecorating communal areas.
We recently spoke to Cynthia Dize, a member of the Swinbrook Estate Resident Association to get her thoughts on the work so far:
Now that work has started, we still have concerns, but setting up an advisory group has been helpful in making sure that issues are aired as they arise.
A mix of tenants and leaseholders meet monthly with Council officers and, most importantly, Amber Construction. This means that we can talk to the company directly and get clear answers to what are sometimes technical questions with no middle person.
We are a large estate, and not everyone can attend monthly meetings, so a weekly drop-in session is also available as well as a regular newsletter giving a progress
update and the contact details for the Amber staff. This is delivered by hand to every address.
Most of us think the model of this three-way communication – residents, Council, and builders – gives the best chance of a good outcome when major estate-wide works are being carried out.”