Panels and committees

Tenants' Consultative Committee (TCC)

The Tenants' Consultative Committee meets to:

• consider strategic housing documents
• consider strategic housing policy matters
• discuss annual draft budgets (including rent levels)
• discuss major work programmes
• consider any policy matters raised by individual tenants’ associations

The committee is made up of:

• representatives from each of the recognised tenants’ or residents’ associations in the borough
• councillors
• council staff

The committee is currently revising its terms of reference which will be published here.

In addition to monthly meetings, residents from the TCC have been working with the council on service improvement through 'task and finish' groups looking at procurement of major works, repairs and maintenance services, antisocial behaviour management, workforce development, complaints and customer service, estate services.

Upcoming committee dates

• Monday 20 November 2024: in person
• Tuesday 12 December 2024: online

Resident Safety Panel

The Resident Safety Panel looks at fire safety in council homes, and other issues such as gas, electrical and water safety (legionnaire's disease).

Members of the panel are given access to free training to enable them to make informed challenges to the council’s policies and its approach to safety issues.

The panel holds evening meetings every two months at Kensington Town Hall.

We feel it is important that members of the panel are representative of a diverse mix of both tenants and leaseholders, and includes those living in high-rise buildings, street properties and sheltered blocks. We have good leaseholder representation on the panel, however council tenants and those living in high rise homes are currently under-represented.

If you would like to attend the resident safety panel, especially if you are a council tenant, we would like to hear from you; email [email protected] for more information.

Disability Forum

What is the Disability Forum?

Residents of the council’s social housing living with disabilities, their carers, or relatives are invited to join the disability forum.

The panel aims to:

• foster discussion: facilitate discussions to remove barriers to equality and inclusivity
• consult: advise the council on disability-related issues to influence service delivery
• advise and challenge: provide guidance and challenge the council’s housing management on disability matters
• raise concerns: address general concerns through appropriate council channels
• promote positive culture: help cultivate a positive attitude towards disability within the Housing Management department
• promote membership impact: contribute to meaningful change and ensure the voices of those with disabilities are integral to the council’s policies and actions, fostering a more inclusive community

Upcoming meeting dates

Date: TBC

Time: 12pm to 2pm Committee Room 2, Kensington Town Hall, Hornton Street, W8 7NX

For more information contact: [email protected].

Resident Reference Group

What is the Resident Reference Group (RRG)?

The RRG is made up of residents on the council’s housing register who share their experiences of using the housing service and want to help the council identify areas for improvement.

Why should I join?

The RRG has genuine influence on the development of the housing service. Members can:

• raise any housing issues face-to-face with council officers
• hold the council to account over service improvements
• receive monthly updates on project progress
• help the council prioritise which projects are most important

What is the commitment?

The RRG meets virtually once every two months but there is no commitment to attend every session. Members can attend all or some of the meetings depending on their interests and availability.

How can I get involved?

Register your interest by email [email protected].

What has RRG supported?