Housing Solutions Team
About the service
The Council can assist if you are homeless or worried about becoming homeless. Please get in touch as soon as you can in order to give our dedicated teams more time to help you.
How to access the service
If you are worried about becoming homeless you should contact the Housing Solutions Team as soon as possible. In the first instance please telephone or email. Find contact details below.
The team will contact you within two working days to assess your circumstances so they can refer you to the most appropriate team for help.
If your situation is urgent they recommend you contact immediately and someone from the Housing and Homelessness Assessment Team will get in touch within 24hrs.
You can also visit the Customer Service Centre Monday to Friday between 9am and 5pm.
Availability
Monday to Friday between 9am and 5pm (except bank holidays).
Contact details
Telephone: 020 8960 3033