Domestic Abuse and Violence Against Women and Girls

Support available

Support available for victims and survivors

Support from the police

In an emergency, always dial 999. For non-emergency support call 101.

If you are in danger and unable to talk on the phone, call 999 and then press 55. This will transfer your call to the relevant police force who will assist you without you having to speak.

Support from VAWG Services

The Angelou Partnership

The Angelou Partnership offer access to 10 specialist services through one front door.

Angelou can provide support if you have been subjected to any form of VAWG. The Angelou Partnership can offer support ranging from increasing safety and understanding the criminal justice system, to enhancing emotional wellbeing. The partnership can support you over the phone, face to face, or in a group format depending on the needs and preferences of those affected. They provide specialist support to Black, Minority and Ethnic and Lesbian, Gay, Bisexual and Transgender communities.

Angelou support is moving from face-to-face sessions to telephone and online based support. please contact the numbers below for support and details of service provision. Visit the Angelou Partnership website for more information.

Contact Angelou by phone on tel: 0808 801 0660

Monday, Tuesdays, Thursday and Fridays: 10am – 4pm
Wednesdays: 10am - 4pm and 6pm to 9pm.

Translators are available.

Outside of those hours the National Domestic Abuse Helpline can be of support and is available 24 hours a day on 0808 2000 247.

Support is you have no recourse to public funds

Southall Black Sisters

Telephone: 0208 571 0800
Open Monday to Wednesday, and Friday, 9.30am to 4.30pm.

Rights of Women

Telephone: 020 7490 7689
Open Monday and Thursday, 10am to 1pm and 2pm to 5pm

Support if you are worried about hurting someone: If you are worried about some of your behaviours and you want to take steps to change them, support is available to help you.

Respect Phoneline is a team of friendly advisors available to speak in confidence with you about your violence and domestic abuse. They can be contacted on 0808 8024040 weekdays between 9am and 8pm. You can also visit the Respect Phonline website.

Housing Support: Support is available if you either want to stay in your home or leave. Details of this can be found by visiting the Domestic abuse housing support page.

Support from Family and Children’s Services: If you are worried that a child or young person in Kensington and Chelsea is at immediate risk, please contact the assessment and access team duty social work team immediately at Tel: 020 7361 3013 or email [email protected] .

Out of hours: If you need a service in an emergency between 5pm and 9am on weekdays or 24 hours a day at weekends and bank holidays, you can contact the Emergency Duty Team on 0207 373 2227.

Our Family Services teams are working as usual to visit families and respond to their needs.
If you are worried that a child/family are at immediate risk, please contact the Police on 999.

Support from Adult Safeguarding Services

Adult Safeguarding referrals should be made to the Information & Advice Team. However, for escalation purposes, please use the contact details provided:

Safeguarding Operational Team

RBKC Safeguarding Lead: Hugh Constant
Tel: 07855 160 880
Email: [email protected]

National Support and Helplines

The Freephone National Domestic Violence Helpline: (run in partnership between Women’s Aid and Refuge)

Telephone: 0808 2000 247

Forced Marriage Unit

Telephone: 0800 028 3550
Email: [email protected]

Female Genital Mutilation Helpline

Telephone: 0800 028 3550
Website: www.childline.org.uk

Paladin (for stalking)

Telephone0203 866 4107
Website: www.paladinservices.co.uk

NSPCC (for FGM)

Telephone: 0800 028 3550

Karma Nirvana (for so called ‘honour’ based violence)

Telephone: 0800 5999 247

Support for male victims

Men’s Advice Line

Telephone: 0808 801 0327

Victim Support Helpline

Telephone: 0808 168 9111

Support for perpetrators

Respect

Telephone: 0808 802 4040

Our strategic response to VAWG

Ending Violence against Women and Girls is a local strategic priority. We have recently launched a new 5-year strategy which builds on our previous work and explains our approach going forward.

This partnership strategy has been co-produced by partners, including survivors, residents, and local businesses, and sets out our strategic vision to make our boroughs safe for anyone who is living, working, visiting, and travelling in Kensington and Chelsea.

Violence against Women and Girls Strategy 2021-26 PDF, 1.06 MB, 19 pages

Domestic Homicide Reviews (DHR)

When someone has been killed as a result of domestic abuse (domestic homicide) a review into the help and support they may have received from the Council, Police and other agencies should be carried out.

What happens when someone is killed as a result of domestic violence?

Professionals involved in the case must review what happened so that they can identify what may need to be changed to reduce the risk of it happening again in the future.

DHRs are not enquiries into how the victim died or into who is responsible. The purpose of a DHR is to understand where there are lessons to be learned and make recommendations to prevent future homicides.

Family members, friends and colleagues of the victim are important to the DHR process. The independent chair will aim to make contact with friends and family, to enable them to inform the review and build a complete view of the circumstances leading up to the homicide.

The Home Office has published guidance on when a domestic homicide review needs to be carried out and how to do this.

Find out more about our local approach by viewing our DHR protocol below.