Street Enforcement
The Street Enforcement Team
The Street Enforcement Team carries out patrols across the Borough and work to provide safe and clean streets.
The team protects the community and the environment by dealing with the problems we know most matter to you like fly-tipping, aggressive begging and a range of other concerns.
The officers provide reassurance, assistance and enforcement to create a safer, cleaner more pleasant living environment for those who live work and visit the Borough.
Who we are
The Street Enforcement Team consists of 23 officers and 3 supervisors covering the North, Central and South areas of the Borough.
Each ward has at least one dedicated Street Enforcement Officer.
How to identify us
The Street Enforcement Team wear a highly visible uniform and will always carry photo ID that shows their name and job title. The Street Enforcement Team work across the entire Borough on foot or in Council vehicles.
Hours of operation
The Street Enforcement Team work to a rota that ensures officer presence 7 days a week.
| Day | From | To |
|---|---|---|
| Monday | 7am | 11pm |
| Tuesday | 7am | 11pm |
| Wednesday | 7am | 11pm |
| Thursday | 7am | 11pm |
| Friday | 7am | 11pm |
| Saturday | 10am | 11pm |
| Sunday | 10am | 7pm |
The service is closed on Christmas Day, Boxing Day and New Year’s Day.
What we do
The Street Enforcement Team:
- investigate Fly-tipping and other environmental crimes
- investigate concerns on the Highway, such as unlicenced tables and chairs, unsafe scaffolding, skip permits and unlit skips.
- remove abandoned bicycles
- remove abandoned vehicles
- enforce the Public Space Protection Orders (PSPOs) for:
- Vehicle Nuisance
- Busking
- Alcohol related anti-social behaviour, agressive begging and ticket touts
- patrol with police to deal with concerns for low level crime and anti-social behaviour.
We also monitor and attend to:
- all highway obstructions (excluding parking offences)
- unlicenced advertising boards on the highway
- tree branches and vegetation overhanging the public highway
- offences relating to temporary structures
- illegal street trading
- mobile advertising
Action we can take
The Street Enforcement Team officers may at times need to take enforcement action against those who commit environmental crimes and highways concerns. Enforcement action can include:
- Issuing of Fixed Penalty Notices
- Prosecuting offenders
- Issuing warning letters
- Issuing Community Protection Warnings and Notices
The Street Enforcement Team have the delegated powers from the council to issue Fixed Penalty Notices (FPNS) for a breaches of legislation designed to protect the environment and our communities. They also serve FPNs for breaches of Public Space Protection Orders.
Parking on Private driveways
Please be mindful of others, such as the partially sighted, when parking on private driveways that your vehicle does not overhang or obstruct the footpath. Vehicles that cause obstruction of the footway to the interruption of the user or that are parked on the pavement may have enforcement action taken against them.
Report a problem to the Street Enforcement Team
To report concerns for environmental crime and anti-social behaviour, you can:
- Report a problem online
- Telephone Streetline: 020 7361 3001
- Email: [email protected]
Lines open Monday to Friday – 9am to 5:50pm
If you have urgent concerns for crime and serious anti-social behaviour please contact the police on 999 (in and emergency) or 101.