Steps for builders

The information below sets out the steps that developers and builders should be taking to ensure the site is set up and managed in a way that follows best practice.

Staff behaviour

• Keep noise down when entering and leaving the site
• Avoid smoking, loitering or consuming meals by the site boundary
• Keep music to a low volume
• Use two way radios to communicate
• Do not permit swearing or spitting

Waste and pest control

• Arrange for rubbish or other material to be collected by a waste contractor
• Do not store waste in open skips
• Waste management plans will be required for large sites
• Use control measures to prevent rodent, fly or cockroach infestations
• If pests exists, contact Environmental Health Pest Control on 020 7361 3002
• Damp down and sweep up dust

Toilet facilities

• For large sites, properly plumbed toilet and wash facilities are essential
• Temporary facilities must be managed to prevent leaks, odours and pest problems
• Facilities must be sited within a temporary structure or screened by hoardings so as not to cause offence
• Portable toilets will only be permitted on the public highway in exceptional circumstances

Site hoardings and security

• Hoardings and fencing must be regularly inspected and repaired to prevent dilapidation
• Fly posting or graffiti must be removed as soon as possible
• Site lighting must be properly maintained for security and safety reasons
• The site must be secure from unauthorised entry at all times and security measures must be used when there is no activity on site

Handling complaints

• Listen to the complaint being made
• Try and agree and solution jointly with the person making the complaint
• Swift informal advice from the developer to the resident often resolves issues quickly
• Provide a telephone number to residents so they know who to contact

Fire safety

• Consult the LFEPA for advice on emergency procedures and site access points
• Draft management plan to prevent fires and outline steps to take should one occur
• Sleeping accommodation must not be provided on site without the express permission of the Council

Clearing the site

• Once the works are complete, the contractor must clear all surplus material and plant from the site
• All dust and rubbish must be removed